Earlier today I wasted 30 minutes arguing with a Cingular customer service rep about:
1. Needing to change my Los Angeles number to a Massachusetts number (for some reason, everyone in the 310 area code will have to add a two-digit prefix to their number within the next two months—blech)
2. Needing to upgrade my phone and
3. Wanting a phone offered on the Cingular web site but which the web site wouldn’t let me order online and, in fact, told me to call customer service about
It would have helped to get the right person on the phone, so I wish I had found this sooner. I want to give this guy a medal. Because I still have neither a new cell number nor a new phone.
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1 comment:
Oh, that's brilliant. Thank you.
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